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The prices on this website are to be considered a proposal. By placing an order you indicate that you accept a quote based on the proposal. If currency exchange rates, raw material costs, or transportation costs fluctuates more than 5%, we reserve the right to adjust the prices and send you a new formal quote instead of accepting your order.
Prices are fob the factory. An estimated shipping cost is added to web orders. We will make every effort to verify the shipping cost before processing the order. If the shipping was significantly under-charged, we will contact you before accepting the order.
Prices do not include sales tax. Certain items may also incur VAT for certain EU customers. We recommend EU customers to request a quote rather than placing a web order, and to provide your VAT number if you are VAT registered.
We will consider orders from any country except those that we are legally barred from shipping or selling to. We reserve the right to decline any order.
Many items ship within two weeks. We will confirm expected shipping time within 2 business days of receiving the order. Web orders that cannot be fulfilled within 4 weeks will be cancelled and a quote with expected delivery time be sent for your consideration. Request a quote for larger orders, custom sensors, a watertight case fitted for your order, or system integration. Contact us to discuss services on a consulting basis.
For warranty and repair issues, contact us for instructions.
Starting 2011-06-01 each underwater electronic instrument that leaves our production line is pressure tested individually at the equivalent of 60 m water depth. Instruments that have passed the test are to be considered water-tight, and any leak that appears subsequently shall be considered the result of improper handling by the user. For this reason repairs due to drowning of instruments delivered after said date will be charged a fee (rebuilding a SediMeter is still cheaper than to buy a new one, and it will be rebuilt to the latest firmware version).